Share the Benihana restaurant experience

Give your friends and family the gift of a Benihana experience. We offer both gift cards which can be used at our restaurants as well as Be The Chef experiences where you can get behind the hibachi grill and try your hand at being a Benihana chef.

three pieces of salmon sushi laid across red Benihana branded chopsticks

FAQs

If you wish to purchase a gift card with Braille, you may order one by calling 1 (305) 702-2897. You may also call this number if you have questions about the terms and conditions of our gift cards or any other questions about the use or purchase of gift cards with Braille.

Gift and promotional cards valid at all locations in the U.S. excluding those labeled as Events Only.

Contact Customer Support

Where can I use my gift cards?

Our gift cards are co-branded for use at both Benihana and RA Sushi restaurants. Benihana gift cards and $10 Promotional Cards can also be redeemed at RA Sushi restaurants, dine-in and online. RA Sushi gift cards and $10 Promotional Cards can also be redeemed at Benihana restaurants, dine-in and online.

Do you have digital gift cards?

Yes, you may purchase a digital gift card by visiting benihana.cashstar.com.

Where can I check my gift card balance?

Gift card balances can be checked online by visiting this link. Guests must have their full gift card # and pin # to check their balance online.

I purchased a gift card as part of a promotion but I have not received my promotional cards?

Please allow 24 hours for promotional cards to be delivered to your inbox. Be sure to check your promotional and/or spam and junk folders. If you do not receive your promotional card after 24 hours, please email us with a copy of your purchase confirmation. We can be reached at production@benihana.com.

Do I have to be a member of The Chef's Table to participate in a gift card promotion?

Anyone is eligible to participate; you don’t have to be a member of our email program.

Can I redeem my Gift Card online for Take-Out or Delivery?

Gift cards and $10 Promotional Cards can be purchased online AND they can be redeemed online at Benihana.com/Samurairestaurant.com/RASushi.com. Cards CANNOT be redeemed through third party delivery apps.

Can you use a gift card/promo card in combination with a birthday certificate in one transaction?

You can combine your Birthday Certificate with a gift card, but not a $10 promo card. The difference is that you paid for a gift card. The promo card is a “promotion.” Birthday Certificates can’t be combined with other promotions.

Can I redeem multiple $10 Promotional Cards on one check?

Only one $10 Promotional Card can be redeemed per person, per check/visit. If a party with multiple guests want to redeem more than $10 Promotional Card, they must request separate checks.

If I purchase online gift cards, do I receive their promo cards immediately to my email? And if so, do I have to print the virtual card and bring it in restaurant to redeem? Can I show gift cards/promo cards on my mobile to redeem?

If they purchase eGift cards, they will receive them immediately. If they purchase plastic cards online, they will arrive via USPS or FedEx. Tracking information can be found using the link below:

https://benihana.cashstar.com/self_service/v2/register/

Once a user lands on the CashStar Self Service page they can enter their email address and any orders placed under their email will appear and include various self-service options, including shipping/delivery updates. One thing to note is that the USPS First Class shipping option does not offer tracking, but the FedEx options do have tracking updates.

Guests must print out their eGift card to redeem in-restaurant. We cannot accept mobile eGift cards. The terms and conditions are printed on the eGift card receipt.

a plate of food with chopsticks