

Join the chef's table
Register for The Chef’s Table and receive the latest Benihana news, special offers and a complimentary $30 Benihana Birthday Certificate during the month of your birthday.
FAQs
See the full FAQsWhen do I get my Benihana birthday certificate?
Certificates are emailed approximately 8-10 days before your birthday. You have 29 days from the issue date to redeem it at your preferred location. If you haven’t received your certificate by your birthday, contact the Chef’s Table Customer Service at thechefstable@benihana.com. Certificates are redeemable during dinner hours, Monday through Thursday, after an initial $30 purchase, and must be printed prior to your visit.
I never received my birthday certificate. What should I do?
First, ensure you’ve added info@email.benihana.com to your email contacts to prevent filtering issues. If you still haven’t received your certificate by your birthday, email the Chef’s Table Customer Service at thechefstable@benihana.com for assistance.
Do I need to print the certificate, or can I show it on my phone?
Per the program’s terms and conditions, the Benihana birthday certificate must be printed and presented in physical form at the restaurant.
When can certificates be redeemed?
Certificates are valid during dinner hours only, Monday through Thursday, after an initial $30 purchase.
Why do I need a valid government-issued ID to use my certificate?
A valid government-issued ID is required to verify your identity by matching the information on the certificate to your ID.
Can I use my certificate for a to-go order or alcoholic beverages?
The certificate is intended for dine-in only and cannot be used for to-go orders. Additionally, it cannot be applied toward alcoholic beverages.
How can I contact customer service if I have an issue?
For assistance, email the Chef’s Table Customer Service at thechefstable@benihana.com. They strive to respond within two business days. Customer Service operates Monday through Friday, 9:30 AM to 6:30 PM Eastern Standard Time, excluding holidays.